Last updated: March 2026
Pronto Recovery ("we", "our", or "us") collects information you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us. We also automatically collect certain information when you visit our website, including pages viewed, time spent, and interaction data.
We use the information we collect to:
We use PostHog, a product analytics platform, to understand how visitors interact with our website. PostHog collects anonymized usage data including page views, button clicks, and form interactions. Session recordings may be captured with all form inputs masked for privacy. You can opt out of PostHog tracking by enabling "Do Not Track" in your browser settings.
We use Google Ads to serve advertisements to prospective customers. When you submit a form on our website, your email address may be shared with Google in a hashed (encrypted) format through Google's Customer Match program. This allows us to show relevant ads to you across Google Search, YouTube, Gmail, and the Google Display Network.
You can opt out of personalized advertising by visiting Google Ads Settings or by contacting us to be removed from our advertising audiences.
We use Klaviyo to manage email communications. When you provide your email address, you may receive transactional emails, marketing communications, and nurture sequences related to business continuity and disaster recovery. Every marketing email includes an unsubscribe link. You can also contact us directly to opt out.
We use Stripe to process payments securely. We do not store your full credit card information on our servers. Payment data is handled directly by Stripe in accordance with PCI-DSS standards.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We share data with the following service providers who assist in operating our business:
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Email addresses shared with Google for advertising purposes are transmitted in SHA-256 hashed format.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Advertising audience data is refreshed regularly and removed when no longer needed for active campaigns.
You have the right to:
If you have any questions about this Privacy Policy, please contact us at:
Pronto Recovery
433 Plaza Real Suite 275
Boca Raton, FL 33432
info@prontorecovery.com
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