Best Practices December 20, 2023

Testing a Business Continuity Plan is a Must

IT team conducting business continuity plan test and drill

You've invested time and resources in developing a business continuity plan. It sits in a binder on a shelf (or more likely, in a folder on a shared drive). But here's the critical question: will it actually work when you need it?

The Testing Gap

Studies consistently show that a significant percentage of business continuity plans fail when activated. The reasons are predictable:

  • Contact information is outdated
  • Procedures don't match current systems and processes
  • Employees don't know their roles
  • Dependencies and assumptions prove incorrect
  • Recovery time objectives are unrealistic

The only way to discover these issues before a real disaster is through regular testing.

Types of Tests

Not every test needs to be a full-scale simulation. A comprehensive testing program includes multiple approaches:

  • Tabletop Exercises: Walk through scenarios in a discussion format. Low cost, low disruption, good for identifying procedural gaps.
  • Functional Tests: Test specific components like equipment deployment or communication systems in isolation.
  • Full-Scale Simulations: Activate your entire recovery plan and operate from alternate locations. Most comprehensive but also most resource-intensive.

How Often to Test

Best practices suggest:

  • Tabletop exercises: Quarterly
  • Functional tests: Semi-annually
  • Full-scale simulations: Annually
  • Additional testing: After any significant change to systems, staff, or processes

Making Tests Meaningful

To get value from your tests:

  • Set clear objectives and success criteria before the test
  • Document everything — what worked, what didn't, how long things took
  • Involve people who would actually be involved in a real recovery
  • Create realistic scenarios, not easy ones
  • Follow up with action items and track completion

Partner for Success

Pronto Recovery offers testing services to help validate your business continuity plan. Our team brings expertise and an outside perspective to identify gaps you might miss internally.

Ready to Protect Your Business?

Contact Pronto Recovery to discuss how we can help ensure your business continuity.

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