In 2019 Pronto opened two additional depot locations, expending to meet increased client needs. A new depot in Orlando, FL, USA opened in Q2, located near the Orlando Airport to best serve the area. In Q3 Pronto added an additional depot in London near the Victoria Train Station, increasing response speeds in the city.
These locations are in addition to the existing Pronto depots around the world. Current depot locations include:
- United States of America: Atlanta – GA, Chicago – IL, Dallas – TX, Harrisburg – PA, Los Angeles – CA, Memphis – TN, Miami – FL, Orlando – FL, New York – NY, Orlando – FL, San Francisco – CA, Washington D.C;
- Canada – Toronto, Edmonton
- UK – London, Glasgow, Manchester
- Dusseldorf, Germany
- Paris, France
- Luxembourg City, Luxembourg
- The Hague, Netherlands
- Brussels, Belgium
- Swatar, Malta
- Hong Kong
- Philippines, Manila
- Jakarta, Indonesia
- Sao Paulo
- Mexico City
Pronto depots function as equipment hubs for the greater surrounding area, allowing same or next business day delivery when invoked. For businesses that fall within the immediate service areas Pronto offers the best service level agreements in the industry. Businesses in 100+ major cities around the globe can request a 24/7 4-hour SLA with installation, and in some markets 2-hour SLAs are available.
Pronto Depot Services
When your core IT equipment breaks, how do you get replacement parts to get the site back up and running the same day? In the modern business world, you can’t afford to have even one location down for hours much less days. Many businesses keep backup devices on-site, but as a business grows this can become costly and maintaining the devices can be a logistical nightmare. One redundant firewall at one location may make sense, but if you have 25 locations in NYC and you are still keeping a one to one backup, your costs skyrocket. This is where Pronto’s depot services steps in.
With our depot services, you can greatly decrease the time and money spent on backing up mission critical devices. In your major markets, we store equipment for you and our technicians rapidly deliver and install it when you need it. Now, rather than keeping backups of key equipment at every site, amounting to perhaps hundreds of redundant devices, you can have just a few devices in each major metro. Set the parameters for your plan and we take care of everything else, giving you peace of mind and saving you money.
- Your mission critical equipment stored locally
- Trained technical staff that deliver and install
- We manage logistics and inventory count for you
- 24/7 4-hour SLA with installation, 2-hour in some markets
- Your equipment or your client’s equipment is fully insured while in our depots and while delivered to site
- Low monthly cost to store, and hourly service rate to install
- Need equipment? We can order for you!
- Use our depot services for special projects
Trained Technical Staff
Our engineers and technicians are trained experts who will hand deliver and install your equipment, ensuring that you are back up and running smoothly in no time. Our team makes sure that your equipment is maintained to your standards, with current images and settings, and the correct amount of inventory.
Types of Equipment
- Firewalls, Routers, Switches, Access Points, and other Network Equipment
- Audio Visual Equipment
- Point of Sale Equipment
- Telephony Equipment
- And more!
Streamline equipment staging and imaging as well as distribution with a custom depot services project. When your business needs to roll out equipment to many locations, you can utilize our services to provide a time and cost savings. Simply ship all of the equipment to our depot where our staff will complete the staging and imaging to ensure all devices meet your requirements. From there, our team dispatches and installs the devices for you. We can also hold equipment for your business, allowing you to take advantage of bulk pricing and receive smaller orders of your inventory when and where you need it. Readily set up workstations as new employees onboard without having to wait weeks for new equipment to be ordered and shipped!
Pronto Recovery is a global business continuity solutions and technology hardware provider. We keep your business running when disaster strikes. Unlike most industry providers with only a few centralized depots, we’ve strategically placed our depots with equipment around the globe enabling us to deliver hardware to your alternate site or specified location the same or next business day. Contact Pronto to learn more about our depot services, locations, and availability.